At The Crystals Library, we’re committed to making your shopping experience as smooth, secure, and enjoyable as possible. Whether you’re a first-time visitor or a returning customer, ordering your favorite gemstones online is quick and easy. Follow this step-by-step guide to place your order with confidence.
Step 1: Explore Our Wide Range of Natural Gemstones
We offer a beautiful collection of all-natural gemstones, handpicked for quality and authenticity. You can browse through:
- Individual crystals
- Crystal sets
- Loose Gemstones
- Faceted Cut Stones
- Birthstones
- Healing stones
- Raw and polished specimens
- Crystal accessories and jewelry
Use our search bar, filters, and category menus to find exactly what you need. Each product page includes high-quality images, detailed descriptions, origin information, and metaphysical properties to help you choose the right crystal.
Step 2: Add Items to Your Shopping Cart
Once you’ve found a gemstone that speaks to you:
- Select the size, weight, or variant if available.
- Choose the quantity.
- Click the “Add to Cart” button.
You can continue browsing and adding more items to your cart as needed.
Step 3: Review Your Cart Before Checkout
Click the cart icon in the top-right corner to open your shopping cart. You’ll be able to:
- View the list of items you’ve selected
- Update quantities or remove items
- Apply discount codes (if available)
- View subtotal, taxes, and shipping estimates
Make sure everything looks perfect before proceeding to checkout.
Step 4: Proceed to Checkout
When you’re ready to place your order, click “Proceed to Checkout.” You will be asked to fill in:
- Full Name
- Shipping Address
- Contact Number
- Email Address (for order confirmation and updates)
We ship internationally, so please ensure all information is correct to avoid any delivery issues.
Step 5: Choose a Secure Payment Method
We offer multiple secure payment options for your convenience:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Payoneer
- PayPal
- Bank Transfer (available in selected regions)
- Cash on Delivery (for eligible local orders only)
All transactions are encrypted and completely safe.
Your privacy and payment security are our top priority. We use industry-standard encryption to protect your information at all times.
Step 6: Confirm Your Order
Before placing your order, double-check your details. Then click “Place Order.” Once your order is confirmed, you will:
- Receive an order confirmation email
- Be assigned a unique order ID
- Be notified once your order is shipped, along with tracking details
Step 7: Shipping and Delivery
We typically process and ship orders within 2–3 business days. International shipping times may vary based on your location.
All gemstones are:
- Carefully packed to ensure safe transit
- Cleansed energetically before shipment
- Sent with love, intention, and care
We ship globally using trusted courier partners. You’ll receive a tracking number once your parcel is dispatched.
Step 8: Order Support & Returns
If you face any issues with your order — such as a missing item, shipping delay, or damage during transit — don’t worry. We’re here to help.
- Visit our Contact Us page or email us at support@thecrystalslibrary.com
- Include your Order ID and describe the issue
For return policies, please refer to our Returns & Refund Policy page.
Need Help Choosing the Right Gemstone?
If you’re unsure about which crystal to choose, don’t hesitate to reach out. Our team is happy to guide you based on your intentions, zodiac sign, chakra healing needs, or crystal properties.
Start Your Crystal Journey Today
Ordering from The Crystals Library is more than just shopping—it’s about connecting with natural energy, healing, and beauty. Whether you’re building your collection or gifting a loved one, we’re honored to be part of your spiritual journey.
Still have questions? Feel free to contact us anytime!